Customer Comments

5 stars from me

First time I’ve rented a car.  The service I received was excellent.  Pick up from airport and return again. Friendly staff.

Will differently rent off you guys again. 

Sue E May 19, 2022

Prices are reasonable, the cars spotless

Omega Rentals have been a delight to deal with over a long period. I have been a very satisfied long-term customer; using Omega several times every year.  I have found all staff members to be friendly and efficient, invariably they seem to really enjoy working for the organization.  Standards have been maintained despite a change of owners. Prices are reasonable, the cars spotless, quite modern and very economical.  I cannot recommend Omega highly enough to everyone!

Don M May 18, 2022

Love to Serve

We recently hired a rental car and just wanted to thank you for the car which was great (prefer it over our one haha) and the amazing customer service. The best customer service I have ever experienced.

Nive K May 12, 2022

It's all about the front-line staff

I was supposed to uplift a car from a different company at Auckland Airport, they didn't leave the car for me and I had to spend $110 on a taxi to the Beachhaven. The next morning I went into Auckland City to an office in Beach Road, they wanted me to go to Auckland Airport to uplift the car, that’s when I cancelled the car.

I walked along Beach road when I came across your office, I was met by a lovely young lady who organised a car for me. It's all about the front-line staff, they will make you or break you.

Francis D May 3, 2022

I will using you guys on my next trip

My experience with my Omega car rental with regards to the staff, pick up, drop off, the car, and the price can only be described as excellent.

I've already recommended your business and will continue to and I will using you guys on my next trip to New Zealand.

Barry G Apr 18, 2022

Thanks for everything!

You were all amazing!!! Best rental car company I have ever dealt with!

Pam B Apr 15, 2022

Top car, beautifully cleaned, ran like a clock.

You guys run a superb car rental branch there in Nelson. Top car, beautifully cleaned, ran like a clock. Thank you to Sue there who remembered me from when I hired two cars 3 years ago! Thank you. Everything perfect. Till the next time

Nigel D Apr 12, 2022

Christchurch airport branch - I thought you would like to know

I had the most wonderful experience at this branch with my rental.

They are the two greatest people, that go out of their way to be helpful reliable, and just generally easy to deal with and nice.

Sometimes the complainers end up the stars because they make the most noise, but that’s not fair and I have gone out of my way to congratulate great work

Felicity L Apr 11, 2022

You were recommended to me

I thought your service was very efficient, right price and the right car, a small Mazda Demio, clean and tidy and suited me perfectly for my quick trip to Auckland. I don’t do social media but you can pass this on. Pick up and drop off seamless. You were recommended to me and I most certainly will recommend Omega. Thank you

Deb F Apr 6, 2022

absolutely sterling service

From start to finish you guys have shown absolutely sterling service and understanding. Nothing was too much trouble and it was a pleasure doing business with you and Omega rentals. Mahesh always answered my queries and kept me informed throughout.

Seriously, I cannot praise or thank the team enough.

Brian H (Chairman - Marlborough Community Vehicle Trust) Mar 17, 2022

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