COVID-19 ISOLATION: Please advise us if you have recently been in a managed isolation and quarantine facility. We will deliver the car to you at your accommodation, with all paperwork completed in advance to enable a contactless pick-up (subject to availability and requested location).

Customer Comments

Above and beyond any other rental company I have dealt with!

I would like to thank Omega for supplying a fantastic reliable vehicle. Allan met us at the Picton ferry terminal and was very helpful in delivering our vehicle to the terminal due to me being unable to transfer into his shuttle bus and the shuttle bus not being wheelchair accessible. I had a similar scenario when I had to return the vehicle to your Christchurch airport depot. The Christchurch transfer bus was also not wheelchair accessible. I rang the day before and explained my situation to Jake, he was so accommodating and offered to meet me at your depot at 4am, drop me at the airport and return my vehicle. Fortunately we had a change in flights and Jake did not need to make such a commendable sacrifice.

I have such admiration for your staff and will recommend Omega Rentals to everyone that asks. Your customer service has gone above and beyond any other rental company I have dealt with in the past which why I will always be a loyal customer of Omega Rentals in the future.

Can you please ensure my message of gratitude is passed onto Allan and Jake

Dion Reweti, Wicked Wheelchairs, Australia Jun 27, 2018

The "big boys" in the United States could learn a thing or two from you folks.

YES, we were blown away by how well the car worked, your friendly service and unbelievable fast check out and check in. You folks certainly have the secret to running a top notch transportation rental company. The "big boys" in the United States could learn a thing or two from you folks. 

 We will be forever grateful for this little car and how well it took us to all our amazing and life altering adventures in your beautiful country. 

Vince and Ann Proctor Apr 10, 2018

As close to perfection as it is possible to be!

I have an excellent impression of the company and, most important, of the incredibly friendly and helpful staff you have. This was the second time that I began my hire in Christchurch and Joseph and colleague again got us off to the perfect start.

When returning the car at Picton, Calvin not only was friendly, but also suggested some walks in the area and provided plums from his garden on what was a very warm day.

The outlets in Wellington and Auckland were equally helpful.

Omega is not only an excellent car hire company, it is one of the best companies I have encountered and as an old grumpy retiree I have a lot of experience in this area.

Advice? Don't change anything-you are as close to perfection as it is possible to be.

Good luck for the future and every success. Thank you for going a long way to making our holiday special.

Ron and Sally Ramsay Feb 20, 2018

Very impressed with my service received

I am sending this email as I believe your employees went far above and beyond for Me. 

My name is Ryan and I flew in on Air New Zealand today and my flight was delayed. First I spoke with Fran at the CBD office about my delay and she worked it out for me to complete paperwork at airport hub and arranged transport to do such. 

Upon arriving there I learned I missed my Ferry departure to go to Picton. I am from Chicago and not familiar with the area. I explained I did not know what I was going to do for sleeping accommodations or to book my new Ferry departure. That's when Bevan Holmes jumped in and assisted me in getting my Ferry scheduled for the next day. This allowed me to breath and relax knowing that even tho I was over 6,000 miles or 10,000 kilometers away from home, I was Not left feeling all alone. 

Chris then went online and found me the name and address to a hotel I could rest at near where I needed to be to catch the Ferry. I am Very impressed with my service received. 

Please acknowledge these folks for Me. Fantastic service all around. 

Thanks Omega and the staff. 

5 stars!!!!

Ryan Mar 3, 2017

T'riffic little car!

My hire experience from your Auckland airport office couldn't have better. Great friendly service, no mucking around, efficient, prompt airport transfers, t'riffic little car that got me all around the North Island and even doubled as a wedding car for my daughters marriage! 

No hidden fees or tricky small print conditions. I will recommend Omega to everyone I know and use you again in the future.

Glenn Jan 28, 2017

Excellent and efficient service out of Miramar!

I recently journeyed to Wellington and had the opportunity to hire a car from your organisation.  I was met at the airport and taken to the depot to pick up the car.  

I just wanted to let you know that the team operating out of Miramar provided an excellent and efficient service.   Based on such a pleasant experience I will be recommending your car hire to others.

So thank you so much for making my journey an easy care free one.

Alex Jan 26, 2017

Delightful hire car

Thanks for the delightful hire car we had for 9 days, it was immaculate when we picked it up from Queenstown, was extremely frugal with fuel, and was easy to drive on those beautiful New Zealand roads! 

Deb and Leon Jan 18, 2017

Would definitely use Omega again

My husband and I highly recommend Omega Rental Cars. The Car was SO easy to Book, they have no hidden costs which is great. They picked us up from Wellington Airport within minutes of our call to them. The Staff at the office are friendly and gave lots of information. The Car was perfect for us. On our return they promptly dropped us back to the Airport. We would definitely use Omega again.

Suzanne and Richard Jan 12, 2017

The car became an integral part of our journey

I would like to Thank "Omega Rental Cars" for providing a wonderful car which became the integral part of our journey.

My experience with Omega Rental Cars was fantastic and would definitely look out for booking car again if I come back to New Zealand again. I have recommended "Omega Rental Cars" services to some of my colleagues who will be visiting New Zealand in next 3 months. 

Shejit R Dec 1, 2016


The service at the Queenstown office and subsequent rental experience was fantastic. Whilst the vehicle itself was older and well used it did everything that we required.

Darren Starling Jul 22, 2016

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