Terms and Conditions
Rental vehicle and third party insurance is included in our rates and is subject to a deductible (Excess) of NZ$2000.00.
Collision Damage Waiver (CDW)
The hirer may choose to waive the insurance deductible by payment of an optional Collision Damage Waiver of $15.00 per day ($18.00 for MPV, SUV, Family SUV, Premium SUV, 4WD SportsWagon and Premium Elite). This applies to minimum four day hire period.
Credit Cards, Debit Cards and Bonds
Credit card details are required to secure a booking, but no charge is made until you uplift your rental vehicle (a $1 pre-auth shows on the card at the time of booking and is returned within 7 days). Payment is taken in full upon collection. Note: In all cases the credit card holder must be present upon the collection of the vehicle, be included on and sign the Rental Agreement. Alternately a cash bond of $2000.00 is required.
A Debit Card (such as Visa Debit, Debit Mastercard or Prepaid Travel Card) is accepted as security when hiring a vehicle, however a bond is required to be charged to the card and this will be refunded upon safe return of the vehicle. The bond is $400 where the hirer has taken Omega’s Collision Damage Waiver (CDW) or $2000 ($2500 for 18-20 year olds) if CDW is declined.
If you can supply us with a Credit Card as security, but wish to Pay with a Debit Card no bond is required (as stated above, the credit card holder must be present upon vehicle collection).
New Zealand law requires that all drivers be 18 years old or over and produce a valid New Zealand, International or overseas licence. We accept US, Australian, Canadian, English and European Licences. Note that to hire a specialty vehicle (MPV, Family SUV, SUV, Premium SUV, 4WD SportsWagon and Premium Elite) a full drivers licence is required, ie. a provisional or restricted licence is not accepted.
Goods and Services Tax (GST)
Our rates include 15% GST
Our rates include unlimited kilometres (mileage).
One Way Hires
Vehicles may be hired between any two of our depots at no additional charge (Please note that minimum hire periods may apply to this facility).
Cook Strait Crossing
When crossing between the North and South Islands you may drop one vehicle at Picton or Wellington and uplift another vehicle in the other island or you may choose to retain the same vehicle for the duration of your hire.
These are free of charge with in our normal office hours. Omega will require your flight arrival time and number. Full details of procedures will be forwarded to you upon making a booking or available on the locations page.
24hr Roadside Service
All of our vehicles are covered by the New Zealand Automobile Association 24hr Roadside assistance service for your convenience and safety.
A cancellation fee of 20% of the total hire will be incurred if the rental is cancelled 24-72 hours prior to pickup, and a fee of 40% of the total hire will be charged in the event of cancellation within 24 hrs or if you fail to collect the car. If you cancel your booking more than 72 hours prior to your pick up time, then cancellation is free of charge.
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While every effort has been made to offer current and accurate information, errors can occur. Furthermore, this Site may contain reference to certain laws and regulations. Laws and regulations will change over time and should be interpreted only in light of particular circumstances. This information is provided "as is", with no guarantees of completeness, accuracy or timeliness, and without warranties of any kind, express or implied. To the fullest extent permissible pursuant to applicable law, Omega Rental Cars Ltd disclaims all warranties, express or implied, including but not limited to implied warranties of merchantability and fitness for a particular purpose. Omega Rental Cars Ltd does not warrant that this Site, various services provided through this Site, and any information, software or other material downloaded from this Site, will be uninterrupted, error-free, or free of viruses or other harmful components.
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