Customer Comments

As close to perfection as it is possible to be!

I have an excellent impression of the company and, most important, of the incredibly friendly and helpful staff you have. This was the second time that I began my hire in Christchurch and Joseph and colleague again got us off to the perfect start.

When returning the car at Picton, Calvin not only was friendly, but also suggested some walks in the area and provided plums from his garden on what was a very warm day.

The outlets in Wellington and Auckland were equally helpful.

Omega is not only an excellent car hire company, it is one of the best companies I have encountered and as an old grumpy retiree I have a lot of experience in this area.

Advice? Don't change anything-you are as close to perfection as it is possible to be.

Good luck for the future and every success. Thank you for going a long way to making our holiday special.

Ron and Sally Ramsay 20/02/2018

Very impressed with my service received

I am sending this email as I believe your employees went far above and beyond for Me. 

My name is Ryan and I flew in on Air New Zealand today and my flight was delayed. First I spoke with Fran at the CBD office about my delay and she worked it out for me to complete paperwork at airport hub and arranged transport to do such. 

Upon arriving there I learned I missed my Ferry departure to go to Picton. I am from Chicago and not familiar with the area. I explained I did not know what I was going to do for sleeping accommodations or to book my new Ferry departure. That's when Bevan Holmes jumped in and assisted me in getting my Ferry scheduled for the next day. This allowed me to breath and relax knowing that even tho I was over 6,000 miles or 10,000 kilometers away from home, I was Not left feeling all alone. 

Chris then went online and found me the name and address to a hotel I could rest at near where I needed to be to catch the Ferry. I am Very impressed with my service received. 

Please acknowledge these folks for Me. Fantastic service all around. 

Thanks Omega and the staff. 

5 stars!!!!

Ryan 03/03/2017

T'riffic little car!

My hire experience from your Auckland airport office couldn't have better. Great friendly service, no mucking around, efficient, prompt airport transfers, t'riffic little car that got me all around the North Island and even doubled as a wedding car for my daughters marriage! 

No hidden fees or tricky small print conditions. I will recommend Omega to everyone I know and use you again in the future.

Glenn 28/01/2017

Excellent and efficient service out of Miramar!

I recently journeyed to Wellington and had the opportunity to hire a car from your organisation.  I was met at the airport and taken to the depot to pick up the car.  

I just wanted to let you know that the team operating out of Miramar provided an excellent and efficient service.   Based on such a pleasant experience I will be recommending your car hire to others.

So thank you so much for making my journey an easy care free one.

Alex 26/01/2017

Delightful hire car

Thanks for the delightful hire car we had for 9 days, it was immaculate when we picked it up from Queenstown, was extremely frugal with fuel, and was easy to drive on those beautiful New Zealand roads! 

Deb and Leon 18/01/2017

Would definitely use Omega again

My husband and I highly recommend Omega Rental Cars. The Car was SO easy to Book, they have no hidden costs which is great. They picked us up from Wellington Airport within minutes of our call to them. The Staff at the office are friendly and gave lots of information. The Car was perfect for us. On our return they promptly dropped us back to the Airport. We would definitely use Omega again.

Suzanne and Richard 12/01/2017

The car became an integral part of our journey

I would like to Thank "Omega Rental Cars" for providing a wonderful car which became the integral part of our journey.

My experience with Omega Rental Cars was fantastic and would definitely look out for booking car again if I come back to New Zealand again. I have recommended "Omega Rental Cars" services to some of my colleagues who will be visiting New Zealand in next 3 months. 

Shejit R 01/12/2016


The service at the Queenstown office and subsequent rental experience was fantastic. Whilst the vehicle itself was older and well used it did everything that we required.

Darren Starling 22/07/2016

It just gets better!

We have been using Omega Rentals for a very long time and it just gets better!

We just had a 9 day hire and the service throughout was fantastic.

Thank everyone at Omega, and no doubt we will see you again before too long.

John & Betty Taylor 29/06/2016

No hesitation!

I used Omega at the start and the end of a 3 week break.

They were most flexible about pick up and drop off sites, so I was able to pick up in Christchurch and drop off at the airport, and the reverse on the way home. They even provided a free shuttle bus to the airport on drop off at their (near airport) site, which was excellent and a most simple and stress free way of arriving at the airport. Incredible value for money, cheaper than the taxi fare from the airport to the city centre for a day.

The cars themselves were absolutely fine, no problems with them at all and immaculately presented. The staff were all very friendly and helpful.

I would have no hesitation in recommending Omega to anyone.

Richard Williams 13/06/2016

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