COVID-19 ISOLATION: Please advise us if you have recently been in a managed isolation and quarantine facility. We will deliver the car to you at your accommodation, with all paperwork completed in advance to enable a contactless pick-up.

Customer Comments

Our biggest thanks to all

I'm sending this to compliment omega staff and their systems on arrival last Thursday we were collected from Auckland Airport and greeted by efficient helpful cheerful staff it didn't take long for us to be on our way. The car was perfect for our needs. On return Sunday we got stuck at the border and rang staff to inform when we finally got there we were greeted with empathy and smiles please pass on our biggest thanks to all. 

Celeste and Kris  Mar 2, 2021

Cannot speak highly enough of the staff in Nelson and Christchurch

Just love dealing with Omega cars and will definitely be lining up again soon.

This is not the first time I have rented a vehicle and cannot speak highly enough of the staff in Nelson and Christchurch.

The vehicle was what I wanted and had no issues there.

It was clean and ready when I arrived in Christchurch from Nelson.

Keep up the good work

Lyn C Mar 2, 2021

Hiring again this coming week!

Excellent service both from Miramar and Picton. Obliging service and vehicle was excellent. Will be hiring again this coming week

Fred W Feb 28, 2021

Will definitely use Omega in the future!

First time user of Omega they are affordable and reasonable car hire rentals expected a below average car for the price but surprised to get an above average clean car! Fast quote great service & communication courtesy car pickup to & from airport. Will definitely use Omega in the future!

Ruth T Feb 26, 2021

Service was excellent, booking was easy!

I am happy to tell you I thought your service was excellent.  Booking was easy. Any questions I had were answered quickly and efficiently. The lady who drove me to and from the airport was friendly and helpful. Staff at your office were the same. It was easy to extend the rental hire.  I would definitely use your company again when I next come to Nelson! 

Edwina Feb 25, 2021

Above and Beyond

Excellent service from booking to returning the car. The vehicle was spotlessly clean and well maintained - superior to other vehicles I have hired around the same price point. The service was a standout. Very friendly staff at the Picton office. They collected me in the car I was about to hire and drove me to the depot where the paperwork was quickly attended to. I left one of my belongings at the depot. Very impressed that it was forwarded to my accommodation as fast as lightening and at no charge. What more could one wish for? I will definitely hire - and have hired - from Omega Rentals in Picton again. Only one suggestion: that written instructions on how to lock/open the doors and boot be given to the hirer.

Diana Dec 15, 2020

The price of the car was good value!

1. I found the price of the car was good value, considering the time of the year when I was looking for rental cars.

2. I really liked the fact that I could see what everything was going to cost i.e. daily rental price of the car, insurance information, vehicle details, location of your office for drop off etc...

3. Having a shuttle available (notifying you of my arrival with a phone call) made my life very easy - the shuttle arrived in a timely manner and your driver was helpful - I was the only passenger. 

4. Your office representative who met me at the office base, was helpful, humorous and made the sign up process easy and quick - as well as explaining everything I needed to know.

5. The car was clean and looked great - it was perfect for my needs.

6. The Mazda Demio model is really roomy and enabled me to easily fit in my suitcase.

7. Drop off was simple, I didn't even need to go to the office desk, I was met by one of your representatives outside, he took the key and asked me how the car went... simple - awesome, thank you - then - a few minutes until onto the shuttle and to the airport.

8. The vehicle drove very smoothly, and I felt very happy and comfortable driving it.

Thank you all very much, kind regards, DS

DS Jan 16, 2020

You guys ROCK!

You guys were the best rental company I have used in Auckland.  Pick up was pretty efficiently, and the driver took our bags to the door of the office (a total surprise it helped me -so  thankful!) then they explained the forms properly (a first!!!) and   the car was tidy and went just fine and was just as ordered online! Delivery back to the airport was just as efficient.  What I also like is the fact that you like to know if we are return customers.  This was my first time using Omega – but I will certainly continue into the future as the experience was soooo much better than others I have used for family and business purposes.  Thanks Omega -  you do a great job at a very friendly price! You guys ROCK!

Loudeen Parsons May 22, 2019

Best value, great cars

I’d love to share my thoughts on Omega - just love the business and we have rented since the mid to late 90’s. The slogan about being upfront truly reflects the core nature of the business and we have always had great service, and great value for money. We live in Australia and when we come back to NZ it is always Omega for a rental car. Our son and daughter now hire cars from you as well, gotta love the deal of the day, best value, great cars.

Wendy and Greg Johnson Jan 31, 2019

I cannot recommend Omega too highly!

I have recently rented a small car from you from Christchurch airport branch and I wanted to write to you to commend you for your excellent service. Collection of the car was easy, quick and efficient. Your staff are very helpful, polite and competent. Unfortunately I had to leave New Zealand early and thus return the car much earlier than I expected. Your staff dealt with this in the most exemplary manner and arranged a refund without any discussion or problem. This is an excellent car hire company that cannot be faulted for service or fairness. I will certainly use omega again on my next visit to New Zealand. There has been a lot of bad press recently with some car rental companies in Europe targeting customers with false claims for nonexistent damage.omega is definitely not one of these companies and you can use them with confidence that you will be fairly and courteously treated. 

Dr Trevor Barnes Jan 26, 2019

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