Customer Comments

courteous and helpful

I am not a review person at all but want to share my experience with Omega Thorndon City office here in Wellington:

  • They are very courteous and helpful. I find it easier to do things face-to-face instead of online and have always received excellent service. 
  • I am very comfortable and relaxed working with them and find them easy to understand. 
  • They work with me to ensure they understand my needs and we work together. I have had experiences where I have felt "like a number" and it's about getting you in and out of sight.

Thank you for your great service!

Merani Sep 7, 2023

thank you once again

I would rather not do an online survey, but would like to say thank you once again for the great service last weekend in Christchurch. From fast pick-up at the airport to a lovely tidy and clean car, and a great handover, it was a pleasure! Same at the end of the rental, very efficient delivery back to the airport. Will see you again soon. 

Barb and Dave G Aug 23, 2023

I don’t do social media reviews

We had a fabulous experience with your Omega team right through the booking process, the ability to cancel one booking quite close to the pick-up day, and the actual pick-up and drop-off service.

More than happy and will use again.

Unfortunately, I don’t do social media reviews but thought you might still be keen on some more personalized feedback

Karen M Aug 17, 2023

smooth and seamless

Great service and good value for money...highly recommend. The transition at airport also very smooth and seamless. A strong Recommendation! All branches went above & beyond. 'I will be back’

Andy S Jul 1, 2023

Cheap Cheap Good

Good vehicle, good service plus cheapest vehicle hire. Will deal with you again! Cheers

Alan W Jun 28, 2023


Everything went 10 out of 10 with our hire from Queenstown and return. Office/reception staff (3 ladies ) friendly and efficient  Both on pick up and return will certainly recommend Omega 

Wayne T Jun 1, 2023

Satisfaction guarenteed

I would like to thank you for the car hire. We were most satisfied, and all went well for the hire period and safe return on Saturday. This I think is the fourth time that we have hired from Omega.

Frank H Mar 29, 2023

totally LOVED it

'Thanks so much' to you & your team.  I found everyone I dealt with at Omega very friendly, helpful & so easy to deal with & no long ph waits! - you don’t get that much these days!

The car was fabulously clean & I totally LOVED it - want to buy one myself now (on the wish list!), amazed how well it drove for a little car.

Annette W Mar 29, 2023

It's a no fuss, efficient rental

We just want you to know how good you are! This is the fourth time we've had a car from you and your slogan is absolutely right. It's a no-fuss, efficient rental, very straightforward, helpful, and flexible where possible and the cars have been reliable.

We like the fact that there's no obvious rental sign on it so it doesn't stand out in a car park etc.
If we come back to NZ which we hope we'll do before we get too old, we'll be coming back to you.

Tony & Sue A Mar 11, 2023

Back for more

I am very pleased with the service of your company and have no problems referring you to others and definitely be using you again.

Merani D Mar 10, 2023

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