TRAVELLING UNDER THE RED AND ORANGE TRAFFIC LIGHT SYSTEM, FROM 3 DEC 2021: Airlines, ferries and other transport operators will require you to have your vaccine pass or negative test before you can travel, and the same applies if you are crossing the Auckland border (after 15 Dec).  Whilst our industry is not required to check vaccine passes, when you collect your car or use our shuttle service, please mask up, scan in and follow physical distancing guidelines. Contactless transactions can be arranged, just let us know in advance if this is your preference, you have a mask exemption, or if you are exiting an MIQ facility - we will be only too happy to assist.  Contact our national reservations centre during business hours 0830-1700 daily on rent-car@omegarentals.com or 0800 52 52 10. 

Customer Comments

Omega Christchurch, my comments are...

- Great price compared to other companies 

- Excellent pickup at airport service. Shuttle was already waiting 

- Lovely friendly driver who then also processed my rental at the depot 

- Excellent after-hours return service and, once again, a friendly helpful driver 

Thanks for helping make my stay so enjoyable.

Madeline C Jan 21, 2022

another omega rental car hire and another chance to review

I always mention I'm still dealing with Kelvin Smith in the Picton office, a top man who gives exceptional service and a great deal hence my return custom. 

In the last 3 or 4 hires I've had out of Nelson I ended up dealing with a young guy called Chinmay another top man always very friendly, polite, and thoroughly professional and all this accompanied with a welcoming smile. I've mentioned in previous e-mails that good staff is hard to find and once again I think you're uncovered another good one.

Kevin H Jan 18, 2022

Omega is Number one for us

We are always blown away by Omega’s service, thank you so much. We don’t do Google, Instagram, or others but we cannot stress enough how Omega is Number one for us where car hire is concerned in New Zealand.

The young customer serviceman at Christchurch was a lovely person to deal with – he fits in well with the Omega team. Thanks!

Mike & Marlene Jan 17, 2022

Our experience with Omega was faultless

Just back from an amazing holiday. Our experience with Omega was faultless. From airport pick up to drop off at the conclusion of the 3-week trip, every aspect was very professional and met all our expectations. We would definitely use your services again & will recommend to others - Robert M

Robert M Jan 11, 2022

satisfied Omega customers since the 1990s

My wife and I hired a Nissan Tiida (Automatic) rental car from Omega at Auckland Airport from 21 to 24 December 2021.

The pick-up van arrived promptly to take us to the Omega depot from the airport terminal, and returned us promptly to the terminal when the hire ended.

The van driver and counter staff were pleasant and proficient. 

The price-point for the Tiida was competitive, it was serviced to a high standard before pick up, it was reliable throughout and just the right sort of vehicle for getting around the city and suburbs. 

We had been satisfied Omega customers during the 1990s and 2000s, before living overseas for a while.  So it had been a while.  We had wondered whether the culture had changed.  I can report that your company is as good now as it was at the get-go, and you will be our preferred supplier in the foreseeable future.

Niels G Jan 5, 2022

huge support for people in trying personal times

Thank you. Norton and Mike for your time this afternoon, thank you, Lanice, I appreciate your service.

So you and your team know the positive impact of your company, I chose your company as the team at Picton support the Marlborough Sounds Community Vehicle Trust, providing support for people living in the Marlborough Sounds to travel to their medical appointments in Blenheim and Nelson. A huge support for these people in trying personal times. Thank you

Nicola K (General Manager HOSPICE MARLBOROUGH) Dec 23, 2021

such a good contrast to the American car rental companies

I just finished renting 2 different cars from Omega for a period of about 2 months while our car was being repaired after an accident.

I want to thank you for the flexibility and helpfulness of your staff.  The repairer gave us multiple changes in the date for our car return.  Your staff let me change my rental return date each time.  In the end, I had 1 hour's notice of our car's return.  Your staff let me return our rental immediately, without the normal 48 hours notice, and refunded all the outstanding days.

We have had a great experience with this rental and with earlier ones from you.  You are such a good contrast to the American car rental companies. We will be repeat customers in the future.

Richard L Oct 10, 2021

Thanks Wellington City Omega

Just want to thank you for the outstanding experience over the past few weeks while my car was in for repair at Blair Wright.

At first, I thought I’d try to keep costs down by just cycling every day, but grocery pickups, son’s early sports training, and camp drop-offs, meant I really needed a car. 

Omega was great - you had responsive customer service phone line, cars available, great day rate, were flexible about returns, friendly helpful staff followed health protocols, kind about adding another driver. In short, I haven’t had an easier experience before and I will be putting out positive recommendations.

Thanks again

Kathleen L Oct 7, 2021

covid-19 assurance

What I can say is that Omega's service is fantastic, and I always book with you where possible. With Covid there were a few changes to my flight and I had to change my return time twice. The staff handled it with finesse and changes were made to the term of my rental to align with the new flight date.

Kim M Sep 28, 2021

Will hire a car again!

I hired a vehicle from you last weekend. I was very happy with your service from the time I was picked up from the airport till I drove away. Pleasant staff, good little car, and very happy to have dealt with your company. Will hire a car again. Thank u!

Juliana O Sep 24, 2021

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