Customer Comments

Congrats on your Canstar Award WIN

We are chuffed to learn of your thoroughly deserved award. We have been regularly using Omega Rentals at Auckland Airport over the last six months with a further three bookings in the coming months. The service from Bronwyn, Bevan, and the team has been outstanding.
Well done! Please convey our congratulations.

Kristen & John Jun 21, 2021

I have nothing but praise for Omega Rental Cars.

I have never really experienced customer service from a rental car company before and you guys just nail it. Everyone we dealt with, either in person or by phone, was fantastic. So helpful and kind...kindness goes a long way! A sense of everyone going the extra mile for us.

I will definitely recommend you to others and my workplace. I also appreciated the simplicity of your insurance programme. Other rentals have complicated arrangements, yours is simple, the three choices made clear.

Great! Thanks so much for a lovely experience in renting a car

Margot and Andrew Jun 17, 2021

Car was a gem and we had a great trip!

Just completed our trip of the lower South Island.

Picked up car from Queenstown Airport, staff were very polite and efficient.

Did 1400kms in Rav4, car was a gem and we had a great trip.

On returning the car to Christchurch office the gentleman driving the shuttle was excellent and a credit to your company.

Thanks for a great experience,

Will use you again!

Ken P Apr 17, 2021

Our biggest thanks to all

I'm sending this to compliment omega staff and their systems on arrival last Thursday we were collected from Auckland Airport and greeted by efficient helpful cheerful staff it didn't take long for us to be on our way. The car was perfect for our needs. On return Sunday we got stuck at the border and rang staff to inform when we finally got there we were greeted with empathy and smiles please pass on our biggest thanks to all. 

Celeste and Kris  Mar 2, 2021

Cannot speak highly enough of the staff in Nelson and Christchurch

Just love dealing with Omega cars and will definitely be lining up again soon.

This is not the first time I have rented a vehicle and cannot speak highly enough of the staff in Nelson and Christchurch.

The vehicle was what I wanted and had no issues there.

It was clean and ready when I arrived in Christchurch from Nelson.

Keep up the good work

Lyn C Mar 2, 2021

Hiring again this coming week!

Excellent service both from Miramar and Picton. Obliging service and vehicle was excellent. Will be hiring again this coming week

Fred W Feb 28, 2021

Will definitely use Omega in the future!

First time user of Omega they are affordable and reasonable car hire rentals expected a below average car for the price but surprised to get an above average clean car! Fast quote great service & communication courtesy car pickup to & from airport. Will definitely use Omega in the future!

Ruth T Feb 26, 2021

Service was excellent, booking was easy!

I am happy to tell you I thought your service was excellent.  Booking was easy. Any questions I had were answered quickly and efficiently. The lady who drove me to and from the airport was friendly and helpful. Staff at your office were the same. It was easy to extend the rental hire.  I would definitely use your company again when I next come to Nelson! 

Edwina Feb 25, 2021

Above and Beyond

Excellent service from booking to returning the car. The vehicle was spotlessly clean and well maintained - superior to other vehicles I have hired around the same price point. The service was a standout. Very friendly staff at the Picton office. They collected me in the car I was about to hire and drove me to the depot where the paperwork was quickly attended to. I left one of my belongings at the depot. Very impressed that it was forwarded to my accommodation as fast as lightening and at no charge. What more could one wish for? I will definitely hire - and have hired - from Omega Rentals in Picton again. Only one suggestion: that written instructions on how to lock/open the doors and boot be given to the hirer.

Diana Dec 15, 2020

The price of the car was good value!

1. I found the price of the car was good value, considering the time of the year when I was looking for rental cars.

2. I really liked the fact that I could see what everything was going to cost i.e. daily rental price of the car, insurance information, vehicle details, location of your office for drop off etc...

3. Having a shuttle available (notifying you of my arrival with a phone call) made my life very easy - the shuttle arrived in a timely manner and your driver was helpful - I was the only passenger. 

4. Your office representative who met me at the office base, was helpful, humorous and made the sign up process easy and quick - as well as explaining everything I needed to know.

5. The car was clean and looked great - it was perfect for my needs.

6. The Mazda Demio model is really roomy and enabled me to easily fit in my suitcase.

7. Drop off was simple, I didn't even need to go to the office desk, I was met by one of your representatives outside, he took the key and asked me how the car went... simple - awesome, thank you - then - a few minutes until onto the shuttle and to the airport.

8. The vehicle drove very smoothly, and I felt very happy and comfortable driving it.

Thank you all very much, kind regards, DS

DS Jan 16, 2020

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