Customer Comments

absolutely sterling service

From start to finish you guys have shown absolutely sterling service and understanding. Nothing was too much trouble and it was a pleasure doing business with you and Omega rentals. Mahesh always answered my queries and kept me informed throughout.

Seriously, I cannot praise or thank the team enough.

Brian H (Chairman - Marlborough Community Vehicle Trust) Mar 17, 2022

Amazing Service

Everything was great and done exactly the way it was sent to us in an email prior.

They picked us up from the airport with our 11 bags of luggage (we were taking our daughter up to study in Wellington) we had the van to ourselves, a very quick ride to Omega rentals to pick up our car, a bit of paperwork the guy in the office was super quick and friendly, and we were off. Then the same on the return trip. Great service and we will be using them each time we head to Wellington.

Thank you Omega Rentals.

Nathan F Mar 1, 2022

Picking on Picton

I would like to compliment your team at Picton. We were there last Thursday, the car was well presented and the team was awesome to deal with. Well done!

Greg and Louie Feb 22, 2022

Excellent! Excellent! Excellent!

Our car was excellent! The price excellent! Your communication excellent!

Shuttle service to the airport saved the day- you were very flexible and accommodating considering all the flight changes - and calm too!

Your office at the airport so nice and airy - just lovely.

The price is very affordable! Thank you again so much ..we will be back!

Paul and Gayle D Feb 18, 2022

This email is not to complain but...

This was the first time we had used Omega and certainly, it won’t be the last. The conversations I had with Mike/Norton (Reservations Team) over the phone to alter and discuss our requirements were absolutely “Top Notch”.

Then to pick up and then return, the staff there made it so easy, a very ‘Big Thankyou’ to the Team in Queenstown.

We had a party of six (two families) and the vehicle that was recommended was ideal.

So once again thanks very much and see you soon.

Vito Feb 1, 2022

Omega Christchurch, my comments are...

- Great price compared to other companies 

- Excellent pickup at airport service. Shuttle was already waiting 

- Lovely friendly driver who then also processed my rental at the depot 

- Excellent after-hours return service and, once again, a friendly helpful driver 

Thanks for helping make my stay so enjoyable.

Madeline C Jan 21, 2022

another omega rental car hire and another chance to review

I always mention I'm still dealing with Kelvin Smith in the Picton office, a top man who gives exceptional service and a great deal hence my return custom. 

In the last 3 or 4 hires I've had out of Nelson I ended up dealing with a young guy called Chinmay another top man always very friendly, polite, and thoroughly professional and all this accompanied with a welcoming smile. I've mentioned in previous e-mails that good staff is hard to find and once again I think you're uncovered another good one.

Kevin H Jan 18, 2022

Omega is Number one for us

We are always blown away by Omega’s service, thank you so much. We don’t do Google, Instagram, or others but we cannot stress enough how Omega is Number one for us where car hire is concerned in New Zealand.

The young customer serviceman at Christchurch was a lovely person to deal with – he fits in well with the Omega team. Thanks!

Mike & Marlene Jan 17, 2022

Our experience with Omega was faultless

Just back from an amazing holiday. Our experience with Omega was faultless. From airport pick up to drop off at the conclusion of the 3-week trip, every aspect was very professional and met all our expectations. We would definitely use your services again & will recommend to others - Robert M

Robert M Jan 11, 2022

satisfied Omega customers since the 1990s

My wife and I hired a Nissan Tiida (Automatic) rental car from Omega at Auckland Airport from 21 to 24 December 2021.

The pick-up van arrived promptly to take us to the Omega depot from the airport terminal, and returned us promptly to the terminal when the hire ended.

The van driver and counter staff were pleasant and proficient. 

The price-point for the Tiida was competitive, it was serviced to a high standard before pick up, it was reliable throughout and just the right sort of vehicle for getting around the city and suburbs. 

We had been satisfied Omega customers during the 1990s and 2000s, before living overseas for a while.  So it had been a while.  We had wondered whether the culture had changed.  I can report that your company is as good now as it was at the get-go, and you will be our preferred supplier in the foreseeable future.

Niels G Jan 5, 2022

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