Customer Comments

You've got it right.

These people are really very good. I've used Omega for four trips through NZ over the last six or seven years and have been impressed by the oustanding 'customer care' shown by Omega (which many other NZ businesses could learn from) Staff are friendly, considerate, try hard to help and ensure the customer is happy. I've had various cars including really budget deals but all have been reliable, comfortable and have done the job. Congratulations! You've got it right. I'll be back.

Richard Gandy 16/02/2015

Good people to deal with!

Over the past few years I have hired cars from Omega in both Wellington and Auckland. This has always been a pleasurable exercise with good cars and good service.

Recently some friends from overseas, ( the UK ) hired a car in Wellington for touring some parts of the region.  They remarked how great it was to hire from Omega, that the service was fantastic and how very nice and helpful the lady manager at Thorndon was when they hired the car. I of course was not surprised that they too found Omega good people to deal with.

I hope you will pass on these compliments to your people in Wellington.

Graham Wills 16/02/2015

You are top of my list!

The service from all members of staff was great and dropping me off after I had handed my car in was a surprise. The car did what I asked of it, with no trouble at all and that’s all I needed it to do on my holiday. SO, thank you very much and as this must had been the fourth time I have rented a car from you, then the next time you are at the top of my list if I need you again. 

Allan Cooke 18/01/2015

The best hire vehicle experience worldwide

Just a quick note to sing the praises of your guys at the Queenstown and Picton branches.

Their professional and friendly service was easily the best hire vehicle experience we've ever had and that's worldwide. 

If every hire company was this good the world of hire cars would be lovely!  Please pass on our gratitude and thanks.

Anthony Oliver 12/01/2015

Courtesy, advice and professionalism

Thank you very much to Omega Rentals for providing such excellent service to us. In particular we were so pleased with the courtesy, advice and professionalism displayed by Josef when we attended your office to pick up our rental car. We loved the car, very nice neat tidy and clean and we had no hassles whatsoever on our entire 10  day journey in the South Island.

It was certainly a pleasure using your services and we will recommend you to all our friends visiting New Zealand.

Alf Stephens 10/01/2015

Happy to recommend

This is just a note to say we found your service excellent and would be happy to recommend it to anyone.

Andrew and Isabel Morton 08/01/2015

The staff are outstanding!

Thanks for the great service. The staff are outstanding.

Gail Crocetta 16/12/2014

Service out of ours was excellent

Thank you, because the vehicle hire and your service out of hours was excellent, it made our holiday and stay in New Zealand very enjoyable. I was a little bit stressed, our son was getting married, so it was wonderful to have the vehicle waiting.

Margie Spurway and Family 10/12/2014

Very professional service!

I don't have a Google+ account but I really want to leave something positive about my car rental experience. I initially chose this company as it is the best deal in town. The staff were very friendly and easy-going. The car was very clean and tidy when I picked it. Very professional service!  Everything seems to be easily done and looked after by them, including when I returned the car. I would for sure recommend this to my friend travelling to New Zealand and I will use this car rental next time when I come back! Thanks guys.

Yin 09/12/2014

Very satisfied!

We enjoyed our time in NZ in Feb/Mar 2013. Sadly we are unlikely to return, having had four holidays in your country, where we have many relations. On the latter occasions we have used Omega Cars with which we were very satisfied. We recommended you to relations who were in NZ in March and they too were very pleased with the good service and reasonable price of your cars.

Henry Spyvee, UK 08/12/2014

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