How Omega is Protecting You From COVID-19

UPDATE AS OF 28 APR:  Our branches remain closed during Level 3, however contactless transactions may be available at some locations for those who require a vehicle for work, to access essential services or for government approved activities.

To make an enquiry please email us on or call our 0800 number 0800 52 52 10.  

We understand that you may concerned about how COVID-19 may affect you and any upcoming travel plans. Whether you have a booking with us, or are considering travel around New Zealand in the near future, the notes below should help.


How we are Cleaning our Cars...

In response to COVID-19 we have purchased additional supplies of disinfectant and will ensure that every vehicle that leaves our yard has been thoroughly disinfected, paying particular attention to steering wheels, gear knob, door handles and keys (which will be provided to you in a sealed envelope).


Preparations at our Branches...

All our teams around the country have increased their vigilance and, amongst other measures, will be regularly wiping down counters, keyboards, door handles and regularly used items. We're making the process 'contactless', so you will be required to complete all paperwork in advance of collection. We will advise the process for vehicle collection prior to pick up, but rest assured our priority is on ensuring everyone's safety by adherence to physical distancing requirements.


Contact Us

Our Call Centre team is available to handle any booking enquiries, cancellations or amendments via email at or on 0800 52 52 10 - select Option 2 (0730 - 1900 hrs daily). If the team become overloaded, your call will be diverted to an available staff member at one of our 11 locations nationwide.


Book Online, email -, or call 0800 52 52 10.